Great customer service! For that I’ll stay with AWI. For what I need my internet for it works for me! I’m not completely Satisfied with my service, at times my connection does get very slow in the evenings! If your a gamer this probable isn’t the best service to go with, but that being said there isn’t a provider in my area that would be good for gaming. I’ve had TDS and have had all the same problems with them as well, only they aren’t as friendly and willing to help you with your problems. and because this isn’t a dedicated line you can expect speeds to drop off in the evenings since you’re sharing your connection with everyone else. This is a line of site service so everyone’s experience is going to be a little different, all I can say is try it and see if It works for you. This is a local company and I thinks it’s important to support local people! Our area is growing fast and I’m sure it’s hard to keep up with this growth! This isn’t the first time I’ve had AWI and I know they’ve made great strides through the years! My internet service isn’t perfect but it’s the best I’ve had and the best price I’ve been able to find.