What is Data Usage or Bandwidth Usage?
Data usage (also known as bandwidth usage) is the amount of data, such as photos, videos, emails, and other files being sent or received over a specific period of time. AWI reserves the right to monitor the total amount of bandwidth being used in order to ensure fast and reliable service for all our subscribers.
Does AWI have a monthly data usage limit?
AWI does have a monthly data usage allowance as outlined in the table below.
|Value Streaming||150 GB|
|Premium Streaming||300 GB|
|Power User||450 GB|
OPEN INTERNET POLICY
The Federal Communications Commission (“FCC”) has adopted rules to preserve the Internet as an open platform (“Rules” or “Open Internet Rules”). These Rules went into effect on November 20, 2011.
Information regarding these Rules is available on the FCC’s website at http://www.fcc.gov/guides/open-internet
Why does AWI have data usage allowance?
Data usage allowances are one way to ensure that extremely high bandwidth users do not negatively impact other subscribers using AWI's broadband network. While a very low percentage of AWI Internet subscribers reach their data usage allowance, some subscribers far exceed their allowance and impact the service of other subscribers. Moreover, Internet usage is growing exponentially with all of the new devices, applications and streaming media available. AWI continually invests in its Internet service network to meet increasing demand. Data capacity is not infinite and must be managed to allow fair use of AWI's network.
Our service is provided on a “best efforts” basis. Certain circumstances may affect the speed and quality of service, including but not limited to foliage, line-of-sight obstructions, the distance between a customer and the transmission point and the connection of multiple devices to our network.
Subject to the qualification that we may reasonably limit peer-to-peer applications as set forth above, We generally treat all lawful applications identically; however, we reserve the right to block or limit access to any applications that we determine, in our sole and reasonable discretion, may expose us to potential legal liability, harm our network or otherwise interfere with or impair the experience of other customers on our network.